Privacy Policy - Gardening Sydenham

Welcome to Gardening Sydenham. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Data

Personal Data refers to information that can be used to identify you, such as:

Your name
Contact information including email address and phone number
Demographic information, such as postal address, preferences, and interests

Usage Data

Usage Data is collected automatically when using our website. It may include:

IP address
Browser type and version
Pages visited
Time and date of visit
Time spent on pages
Unique device identifiers

How We Use Your Information

Gardening Sydenham uses the collected data for various purposes:

To Provide and Maintain Our Service: Including monitoring the usage of our service.
To Manage Your Account: To manage your registration as a user of the service.
For the Performance of a Contract: The development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased.
To Contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To Provide Customer Support: To respond to your inquiries and solve any potential issues you might have with the use of our services.
To Improve Our Services: To understand and analyze how you use our services and what products and services are most relevant to you.
To Monitor Your Usage: To ensure optimum performance and functionality of our service.
To Detect, Prevent, and Address Technical Issues: To protect against fraud, unauthorized transactions, claims, and other liabilities.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligation: We are legally required to process your data to comply with applicable laws and regulations.
Legitimate Interests: We have a legitimate interest in processing your data, provided it does not override your rights and freedoms.

Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share your data with service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred.

Data Security

We prioritize the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Data Encryption

All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our database to ensure that it is not accessible without authorization.

Access Controls

Access to personal data is restricted to employees, contractors, and agents who need access to perform their job functions.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request the limitation of processing your data in certain situations.
Right to Data Portability: You can request the transfer of your data to another organization.
Right to Object: You can object to the processing of your data based on legitimate interests.

Use of Cookies

Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us recognize you and access your preferences.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Remember your preferences and enhance your experience.
Targeting Cookies: Used to deliver relevant advertisements to you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites.

Opting Out

You can opt out of certain data collection practices by adjusting your browser settings or using available opt-out mechanisms. Please note that disabling cookies may affect the functionality of our website.

Privacy Policy Contact Information

For any questions or concerns about this Privacy Policy, please reach out to us through our official communication channels.